Managed IT services for businesses without an internal IT department.
Your employees need technology that works. You need confidence that the right people are looking after it. ISUNA provides ongoing IT management and support for growing businesses, combining everyday operational help with security-minded oversight.
Who it's for
ISUNA works best for organisations of around 10 to 100 people that don't have — or don't want to build — a full internal IT team. We also support organisations of up to around 250 people.
Legal, accounting, consulting, financial services, professional services, technology companies and distributed teams.
What we manage
Employee support
A dependable point of contact for everyday technical issues and requests.
Identities and access
Accounts, permissions and sign-in security managed according to agreed procedures.
User onboarding and offboarding
New starters get working accounts and devices; leavers lose access on time.
Laptops and mobile devices
Configuration, updates and ongoing oversight of supported work devices.
Cloud applications
Administration and support for agreed business cloud services and applications.
Updates and maintenance
Planned updates and proactive maintenance across the supported environment.
Backups and continuity
Backup coordination and continuity arrangements within the agreed scope.
Vendor coordination
Where agreed, we coordinate with your IT and software suppliers on your behalf.
Built around your environment
We start by understanding the systems, employees and business processes you rely on. Together, we define the supported environment, service boundaries, priorities and working arrangements. Our role can evolve as your business changes.
Security comes with operational discipline
Managing IT also means paying attention to permissions, configurations, updates, vulnerabilities and recovery preparedness. ISUNA integrates practical security oversight into its agreed IT management responsibilities.
Related
Discuss your IT needs
Tell us how your business works, what technology you rely on and where you need support.